Refunds & Returns

Are you not satisfied with your order? Did it never arrive? Are the products received not as described?

You're in the right place!

Your product is not not compliant : we will refund you and generate your return label within 24 hours.

Your product does not not suitable :
Items purchased from a private seller are neither refundable nor exchangeable. However, we offer you the option to resell your purchase, commission-free.
- Items purchased from Tecnifibre are eligible for return.

To learn more, we invite you to consult our FAQ